“They just ‘get it.’”
Kate S., Visual Merchandise , Barbour UK
Barbour, a heritage brand known for its iconic outerwear, operates in a high-stakes retail environment that demands fast turnarounds and impeccable brand consistency. With 30+ UK stores, 372 retail stockists, and constant updates to window displays and in-store signage, .
The relentless pace means there’s no room for error, and deadlines are often tight. Past suppliers struggled to keep up, leading to delays, miscommunications, and costly rework.
Barbour needed a partner who could not only meet their design and print demands but also anticipate their needs and adapt on the fly—all without compromising their exacting brand standards.
The team at Barbour has experienced the challenges of working with lower-cost printing options, but they’ve learned the value of reliability. On-time delivery, accurate shipments, design support, and consistent performance are crucial to their operations.
“The time we waste rebriefing, correcting errors, and chasing updates with other printers. With Bigger Scene, it’s a completely different experience. They understand our brand inside out. I can give them simple instructions and they know exactly what to do.”
One standout example is a project involving independent stockists with varied store setups. Bigger Scene designed and delivered adaptable 3D window kits with multiple fixing options, ensuring every retailer could create a polished display.
“They created seven versions of fixings that worked for anything,” says Kate.
Bigger Scene’s ability to handle design tweaks and last-minute changes sets them apart. Their collaborative approach also ensures seamless coordination with other suppliers, saving Barbour time and effort.
Kate and the Barbour team know that they can depend on Bigger Scene to “understand from a Barbour-Point-Of-View what it needs to look like. ….just having somebody that understands this as a company and our aesthetic and our ways of working saves me time.”
“[Mark Curry] just makes it happen,” says Kate.
At the end of the day, for a high demand, fast paced, and high volume client like Barbour, efficiency and relationship are everything. “It’s a huge advantage for us that they take so much pressure off. We’d choose Bigger Scene every day because of their support—it’s invaluable. They just ‘get it,’” Kate raves.
You’re Ready for the Bigger Scene Experience
For brands like Barbour, where efficiency, quality, and consistency are everything, Bigger Scene is more than a supplier, they’re a trusted partner. Let’s discuss how we can bring the same seamless service to your next project.
