JUMP – The Bigger Scene

Collaboration. High standards. Communication. Advice.

Print for Complex, High-Impact Installations

“The peace of mind they provide is invaluable.”

-Andrew Baxter, Creative Director of JUMP

JUMP, a full-service creative agency, specialises in branding, web design, and large-scale visual projects. With a high standard for quality and a reputation for delivering complex, intricate designs, JUMP needed a print partner they could trust to not only have the best solutions to get the task done, but also see the task through at a level that matches JUMP’s high expectations. As Creative Director, Andrew Baxter leads projects that require precise, durable installations, and he relies on trusted vendors to ensure quality in every detail.

JUMP was looking for a print partner who could handle the logistical and technical demands of large-format print projects, often involving custom materials, precise measurements, and detailed installations. Andrew’s team found that many print vendors lacked the experience, proactivity, or reliability to manage these high-stakes projects effectively. Challenges like inconsistent quality, delayed deliveries, and limited technical support were common among other vendors, disrupting project flow and putting client satisfaction at risk.

Andrew’s primary goal was to complete these projects without needing to manage every detail personally, freeing him to focus on JUMP’s creative direction. He needed a print partner who could provide reliable, hands-off management, proactive support, and top-tier quality without compromising timelines.

For Andrew and his team, Bigger Scene provided the trusted partnership they were looking for, ensuring high-quality results with minimal oversight. With over a decade of experience working with JUMP, Bigger Scene’s team, led by Mark and Rob, had a clear understanding of JUMP’s standards and values, allowing them to act as an extension of the agency.

Trust and Reliability in Every Project
“I never look at Bigger Scene’s costs and think they’re expensive,” Andrew shared. “The peace of mind they provide is invaluable. I know that if any issue comes up, they’ll fix it, and they won’t come back to me with extra charges. This reliability is something I can count on, and it’s why we keep coming back to them.”
Proactive Problem-Solving and Communication
“If I bring an idea to Mark that might not work, he’ll suggest a better solution,” Andrew noted. “For one project, we wanted large acrylic pieces, but Mark pointed out potential durability issues and offered a more practical alternative that looked just as good. This type of advisory support sets them apart.”
Long-Term Value and Cost-Effective Quality
“In our line of work, quality is an investment. Bigger Scene’s prints hold up over time, meaning we don’t have to worry about reprinting or repairing installations,” Andrew said. “They also provide environmentally friendly options that our clients appreciate, like reusable frames for banners. It’s these details that show they’re committed to providing value, not just fulfilling orders.”

Make Jump Digital Look Good
“As we’re talking now, I’ve just got an email from a client with a job that Bigger Scene’s fitted today, and he’s just put, ‘Wow.’ It’s that sort of thing…we did the design, obviously, but he’s organised the fitting. I think it’s that sort of collaboration that amazes clients.”

“The peace of mind they provide is invaluable…This reliability is something I can count on, and it’s why we keep coming back to them.”

Bigger Scene has become an integral part of JUMP’s production process, handling each project to the high standard that they’ve come to expect. Their reliable, proactive support enables JUMP to confidently propose complex, high-stakes installations without adding stress or management overhead. Andrew’s clients are consistently impressed with the results, reinforcing JUMP’s reputation for excellence.

With Bigger Scene as a trusted partner, JUMP has been able to:

Deliver intricate, high-quality installations with ease
Reduce project management time and stress
Strengthen client relationships through reliable, long-lasting results

“Bigger Scene’s team is fantastic. They don’t just execute—they support us in delivering the best solution for our clients. From advising on materials to managing installation, they take on the responsibility of making sure every project is perfect. I can delegate to them and know it will be done right. For us, that reliability is priceless.”
—Andrew Baxter, Creative Director, JUMP

As JUMP continues to expand its client offerings, Bigger Scene remains an invaluable partner, providing technical expertise, reliable project management, and a dedication to quality that supports JUMP’s commitment to delivering excellence. Future projects are planned with Bigger Scene, ensuring that JUMP’s clients continue to receive the high-quality, impactful visuals they expect.